A tired elderly woman was crying near the Hoptivka Border Checkpoint. When our colleague, monitor Valeria Samarska, finally managed to calm her down, she told a sad story…
Ms. Lyubov Volodymyrivna is 70 years old and lives in the territory temporarily out of Ukraine’s control. Due to a mistake of the Pension Fund, she was forced to urgently come to Kyiv, and from there – to Kharkiv. Having spent almost her entire monthly pension on the trip, the woman hurried home. She decided to go through the Goptivka checkpoint, where, as her acquaintances told, there were smaller queues.
In the hustle and bustle, Ms. Lyubov lost her passport to travel abroad. Therefore, when the monitor of our Fund saw her, the woman was in complete despair. Ms. Lyubov had no idea where to turn, what to do and how to get home. Our colleague calmed the woman down and started to be active.
Thanks to the coordinated cooperation of the monitor Valeriia Samarska with the lawyer of the project “Legal assistance to stateless persons in Ukraine” Oksana Zhelanova and representative of the management of the Kholodnohirsk Department of the State Migration Service Of Ukraine Maria Kovalenko, woman applied for loss of passport of a citizen of Ukraine for travel abroad. As a result, the woman’s citizenship was confirmed and all necessary procedures were urgently carried out.
Soon, Mrs. Lyubov will be able to get a new passport. We hope that there will be no more reasons for the woman to cry again. Good luck!
CF “Right to Protection” (R2P), in turn, expresses our sincere gratitude to the leadership of the Kholodnohirsky department of the State Migration Service of Ukraine in the Kharkiv region for conscientious fulfillment of the requirements of the current legislation and their official duties. We also thank the leadership of the Migration Service of the Kharkiv region for effective cooperation in providing assistance to the people.
Project “Legal assistance to stateless persons in Ukraine” is implemented by the CF “Right to Protection” (R2P) with the support of the United Nations High Commissioner for Refugees (UNHCR).